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Have a question about pricing, a feature request, or want to explore enterprise options? We'd love to hear from you.

Get in Touch

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Email Us
hello@socialanalytics.app
General enquiries & support
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Sales & Enterprise
sales@socialanalytics.app
Custom plans, white-label, API access
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Response Time
Within 24 hours
Mon – Sat, 9am – 6pm IST
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Location
New Delhi, India
Serving clients worldwide

What can we help with?

πŸ›  Technical Support πŸ’³ Billing Queries 🀝 Partnerships πŸš€ Feature Requests 🌟 Enterprise Plans πŸ“Š Data & Privacy

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Frequently Asked Questions

Quick answers to common questions. Can't find what you need? Use the form above.

Is there a free plan? +

Yes! The Free plan lets you connect 1 account, track 2 competitors, and access basic analytics with 7-day history. No credit card required β€” start immediately at register.

Can I cancel my subscription anytime? +

Absolutely. Cancel any time from your account dashboard β€” you'll keep access until the end of the billing period with no extra charges.

Which social platforms are supported? +

We currently support Instagram, YouTube, TikTok, Facebook, LinkedIn, Twitter/X, and Google Analytics (GA4). More integrations are added regularly.

Do you offer agency or white-label plans? +

Yes β€” our Enterprise plan includes white-label reports, unlimited accounts, a dedicated account manager, and custom integrations. Contact our sales team for a custom quote.

How is my data kept secure? +

All data is encrypted at rest and in transit. We use read-only API scopes where possible and never store raw passwords. Your data is never sold or shared with third parties.

Is there an annual discount? +

Yes β€” switch to annual billing and save 20% on Pro and Business plans. You can toggle between monthly and annual from the pricing page or inside your subscription settings.